For ages 21 and above

krikya's commitment to responsible gaming

Betting is entertainment — not a solution to life's problems. krikya wants every player to understand their limits, play mindfully, and seek help when needed. On this page you'll find our tools, warning signs, and support information.

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What is responsible gaming and why does it matter

Betting and casino games are primarily a form of entertainment. Problems begin when someone plays not for fun but out of an urge to recover money or to cope with financial pressure. krikya believes a mindful player can enjoy the game while staying in control of their budget and time.

Every krikya account is strictly for people aged 21 or above. Age is verified at registration, and there is no way for minors to open an account. Stay alert to whether anyone in your household is using your account without permission.

Our Terms and Conditions page contains detailed information on player responsibilities and codes of conduct. Following those guidelines is important for building healthy habits.

To learn about the security of your personal information and account, read our Privacy Policy. We keep your information secure and do not share it with any third party unlawfully.

Core Principles

  • Play for entertainment only
  • Never spend more than your set budget
  • Do not chase losses in a hurry to recover money
  • Set your own time limits for playing and stick to them
  • Only players aged 21 and above may participate

Tools to keep yourself in control

krikya provides several practical tools you can use to stay aware of your gaming habits.

Set a Deposit Limit

Decide in advance how much you will deposit per day, per week, or per month. Once the limit is reached, the account will automatically stop accepting deposits for that period.

Deposit Limit

Session Time Limit

Set how long you want to play in one sitting. When the time is up, a warning message will appear and the session will end automatically.

Time Control

Take a Break

If you feel tired or stressed, temporarily close your account for anywhere between 24 hours and 30 days. Your account will reactivate automatically when the break ends.

Cooldown Period

Self-Exclusion

If you want to stop playing for a longer period, apply for self-exclusion for 3 months, 6 months, or 1 year. During this time your account cannot be accessed in any way.

Self-Exclusion

Activity Review

View your deposit, betting, and winnings history at any time. Analyse your own habits and adjust your limits as needed.

Activity Log

Direct Support

Contact us any time via our 24/7 live chat or email. Our support team is always ready to assist in both Bengali and English.

Live Support

Warning signs of a problem

Take any of the following signs seriously if you notice them in yourself.

  • Placing continuously larger bets to quickly recover losses
  • Hiding your betting habits from family or friends
  • Spending well beyond your set budget and losing control
  • Neglecting daily responsibilities — work, studies, or family duties — to spend time playing
  • Taking loans or borrowing money from others to cover betting expenses
  • Feeling restless, irritable, or anxious when you cannot play
  • Feeling the need to bet increasingly larger amounts to get the same excitement as before

Where to get help

Acknowledging a problem takes courage. There is no shame in seeking support.

krikya Live Chat Support

Reach our live chat at any time of day, 24 hours a day. Our team will assist you in both Bengali and English.

Email Support

Send a request by email for self-exclusion or account limit setting. Our responsible gaming team processes your request with full confidentiality.

Family and Trusted People

Talk to the people close to you. Family and friends are usually the most effective source of support. Have an open conversation with them.

Professional Advice

Reach out to a mental health professional or counsellor. Addiction specialists can offer solution-focused guidance without judgement.

krikya's commitment to responsible practices

We believe creating a safe environment is our responsibility. Through age verification, self-exclusion tools, and 24/7 support, we are committed to ensuring the protection of every player.

21+
Age Verification Required
24/7
Support Team Available
6+
Protection Tools Available

Apply for Self-Exclusion

Fill in the form below. Our team will process your request promptly and send you a confirmation.

After submitting your application, our support team will send a confirmation to your email. Once the exclusion period is active, your account will not be accessible.

Protection for minors

Participation on krikya is strictly for those aged 21 and above. Date of birth is confirmed at registration, and additional identity verification may be requested in suspicious cases.

If children or teenagers are in your home, use parental control software on computers, phones, or tablets. Never share your account password with anyone.

If you suspect someone has opened an account using your identity or payment details, contact our live chat immediately. More information about us can be found on our About Us page.

Tips for Protecting Minors

  • Use a strong password on your account
  • Keep parental controls active on your devices
  • Do not leave yourself logged in on a public computer
  • Keep your payment cards and mobile banking apps secure

Frequently Asked Questions

For more details on responsible gaming, visit our FAQ page.

No. When the self-exclusion period ends, you need to contact our support team yourself and request account reactivation. This is intentionally designed so that you return by making a conscious decision.

Requests to lower a limit take effect immediately. Requests to raise a limit take 48 hours to process — this delay is intentional so you have time to reconsider the decision.

Yes. During self-exclusion you cannot place new bets or make deposits, but you can contact our support team to withdraw your existing balance.

If you find yourself placing larger bets repeatedly to recover losses, neglecting family or work because of gambling, or spending beyond your budget — these are warning signs. Taking a break and seeking professional advice if needed is the right call.

Contact us immediately via our 24/7 live chat or email. Our team will help secure the account and investigate the unauthorised activity. Change your password right away and enable two-factor authentication on your account.

Yes. Any request for self-exclusion or limit setting is handled with complete confidentiality. Details of how we protect your information are described in our privacy policy.